IDSysTel-CRM

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CUSTOMER INTERFACE MANAGEMENT

• Manage Contact

• Analyze & Report on Customers 

S/P PROBLEM REPORTING & MANAGEMENT

• Initiate S/P Problem Report

SELLING

• Acquire Customer Data

ORDER HANDLING

• Track & Manage Customer Order Handling

• Rprt Customer Order Handling

• Issue Customer Orders

• Close Customer Order

CRM SUPPORT & READINESS

• Support Order Handling

• Support Problem Handling

• Support Bill Invoice Management

• Support Bill Payments & Receivables Management

• Manage Customer Inventory

• Manage Product Offering Inventory

• Manage Sales Inventory